Customer Churn Rate insights.

Retention Overview

Customer retention in Power BI refers to the process of using Power BI, a business intelligence and data visualization tool, to analyze and visualize data related to retaining customers and improving customer loyalty. Customer retention is a critical aspect of business strategy, as it involves efforts to keep existing customers engaged and satisfied to prevent them from switching to competitors. Power BI can be utilized to monitor, analyze, and enhance customer retention efforts by providing insights into customer behavior, preferences, and satisfaction levels.